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Amsterdam Airport Schiphol

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Amsterdam Schiphol Airport: basic information

Located 5.6 miles southwest of the city, Amsterdam Airport Schiphol is the main air hub of the Netherlands. It covers an area of 2,787 hectares in Haarlemmermeer municipality, which lies in the North Holland province.

With a few barracks and a field that served as a runway, the airport began its journey in 1916 as a military aviation base. After the completion of the terminal in 1949, it turned into a full-fledged complex for air passenger and cargo transportation.

According to IATA, the Amsterdam Airport code is AMS and its ICAO indicator is EHAM. As a popular destination for travellers from all over the world, it served 266,967 aircraft movements and 52,472,188 passengers in 2021. This allowed it to become the third busiest air hub in Europe.

Arrivals

Departures

Time From Flight Airline Terminal Status
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Schiphol phone number and contacts

For any complaints, questions, compliments, or other feedback call +31-207940800, email at [email protected], or visit the airport's official website - http://www.schiphol.nl/. Also, you can contact the facility directly - its exact address is 1118 CP Schiphol, Netherlands.

The Schiphol app will make your life easier!

You can benefit in many ways from the easy and convenient Schiphol app. Install it on your iPhone or Android smartphone and track all departing and arriving flights on the go. Also, the program makes it possible to receive live updates about any delays, cancellations, and possible gate changes. Explore all the features of the app below:

  • Reserving a Schiphol Airport parking space in the most convenient location
  • Receiving real-time updates on your flight
  • Arranging your personal itinerary
  • Checking menus in Amsterdam Airport restaurants and cafes and ordering food/drinks online
  • Using the built-in interactive map for easy navigation

Covid test at Schiphol - yes or no?

Currently, arriving passengers are not required to provide a negative test. However, all travellers must adhere to basic health safety rules:

  • Keep a distance of at least 1.5 metres from another person
  • Wash your hands regularly or use sanitiser

As an exception to the general rule, passengers travelling to destinations requiring a negative test must be tested within the facility. Also, when you transfer at Amsterdam Airport, covid testing is required if you will be visiting China. The testing site is located near gate D10 on D-pier.

Keep in mind that you need to sign up for the test online in advance -- this will allow you to get tested before transferring onto a flight to China.

Terminals at Schiphol Airport

Amsterdam Airport terminals are presented with three large lobbies under one roof. All sections radiate from Schiphol Plaza, forming a convenient infrastructure for moving around.

According to the concept, the piers and concourses of every hall have walkways. Therefore, you can get into another section from either side of security. However, border inspection separates the Schengen and non-Schengen areas. Also, the low-cost pier M constitutes an exception, as it does not allow passengers access to any other section after passing security.

Schiphol departure hall 1 (terminal 1)

Departure hall 1 at Schiphol houses two separate piers - Piers B and C, both serving the Schengen area. Also, it features Pier D, which is partially included in Departure hall 2. In general, passengers have 14 gates in Pier B, and 21 gates in Pier C.

Terminal 2 at Amsterdam Airport (departure hall 2)

As part of AMS International Airport, Departure Hall 2 consists of Piers D and E. Pier D is the largest single section within the facility. The lower level serves the non-Schengen area, while Schengen flights are available on the upper floor. Non-Schengen Gates are numbered D-1 to D-57. Meanwhile, Schengen gates start with D-59.

Pier E handles exclusively non-Schengen flights. Its 14 gates are used by airlines belonging to the SkyTeam international alliance. KLM, Delta Air Lines, China Southern Airlines, and China Airlines are among them. Other carriers operating out of Pier E include Etihad Airways, Air Astana, Iran Air, and EVA Air.

Schiphol hall 3 (terminal 3)

You can find three piers in Departure Hall 3 - F, G, and H/M. Pier F is occupied by many operators from the SkyTeam group. It offers 8 gates for non-Schengen flights.

Pier G has 13 gates and serves the non-Schengen area. The list of airlines arriving/departing from this pier includes Cathay Pacific, Emirates, Malaysia Airlines, etc.

Forming a single concourse with 7 shared gates, Piers H and M accept low-cost airlines. EasyJet, Jet2.com, Flybe, and Norwegian Air Shuttle are among them. The only difference between the piers is that Pier H serves the non-Schengen area, while Pier M is dedicated to Schengen flights.

Map of Amsterdam Airport terminals

If you look at the Schiphol Airport map and its terminals, you will see the unified building that consists of three sections branching off from the central part. All necessary on-site services are within easy reach. Check-in desks are available in the departure halls. At the same time, self-service kiosks can be found at Schiphol Plaza, the airport's main foyer. Information displays are located in each of the three sections as well. To navigate the facility easily, check out the Amsterdam Airport map of the terminal below.

(Credit: AirportGuide.com)

Amsterdam Airport airlines

AMS is served by approximately 100 airlines flying to over 250 domestic and international destinations. The number of operators could be bigger - if you want to know more info, you can find it at Schiphol Airport Airlines. However, the limit of 500,000 aircraft movements per year and increased landing fees have led to the forced relocation of some low-cost airlines to alternative hubs.

Carriers with the most arrivals/departures include KLM, Corendon Dutch Airlines, and easyJet. Other notable airlines using the Schiphol Airport for transfer and direct flights are Transavia and TUI fly Netherlands. For faster check-in, some operators offer self-service baggage drop-off. Among them are Aero Mexico, American Airlines, Austrian, Cathay Pacific, Corendon, Finnair, IcelandAir, KLM, LOT, Lufthansa, Norwegian, SAS, Swiss, TAP, Transavia & TUI.

Amsterdam Airport Transfers

Each passenger can enjoy fast and easy airport transfer at Schiphol. After landing, visit one of the transfer desks to get a new boarding pass and check in for a connected flight. Usually, your baggage will be transferred to the next plane automatically. However, if you are travelling with two separate tickets, you will need to pick up your bags at the baggage claim area and check them in again.

When flying with such airlines as KLM, Lufthansa, LOT, American Airlines, Austrian, Cathay Pacific, you can use the self-service baggage drop-off to save time. Find out more information from your carrier to arrange your transfer in the most efficient way.

Car hire at Schiphol Airport

A highly-developed public transport system with buses and trains offers a great way to get around. However, renting a car gives you even more travel options. You can pick up an auto at the Car Rental and Service Desk immediately after landing at the airport. This desk is located in Schiphol Plaza, the main foyer. After appearing at the counter, sign an agreement and head to the nearby pick-up point.

Need more information about car hire at Amsterdam Airport? Take a look at the catalogue below or fill out a search form and book a vehicle for the desired dates right now.

Mini

green motion

Hyundai i10

Hyundai i10

from €20 per day

Mini

hertz

Toyota Aygo

Toyota Aygo

from €23.9 per day

Compact

sixt

Opel Astra

Opel Astra

from €24.6 per day

Compact

hertz

Renault Captur

Renault Captur

from €30.4 per day

Basic info about Schiphol parking

It`s good to know that all car parks at Amsterdam Airport are pretty close to this air hub. Moreover, some of them offer Meet and Greet service, when a driver waits for you at the arrivals hall or any other meeting point. Some travellers may find it helpful, but they should keep in mind, that this service comes with an additional fee.

AMS Airport offers for its clients both long-term and short-term parking. So, whether you just want to pick up a rental car or need to meet your friends after vacation in a foreign country, you`ll surely find an option that befits your needs!

Weather at Schiphol Airport

With a temperate maritime climate, Amsterdam features comfortable and partly cloudy summers. At the same time, winters are cold, windy, and mostly cloudy. In most cases, you will not encounter drastic changes in weather conditions. If you are going to fly to Schiphol Airport, we recommend that you check the upcoming weather using the AMS weather and forecasting widget below. By doing so, you can plan your clothes properly and avoid the possible whims of nature, such as hurricanes or downpours.

List of the Schiphol Airport facilities

When staying at Schiphol Airport, you can take advantage of the multiple amenities provided within the facility. Popular AMS services include:

  • Airport Information Booths
  • Shops
  • Amsterdam Airport duty free
  • ATMs
  • Vending Machines
  • Restaurants and cafeterias
  • Currency Exchange
  • Free WiFi Access
  • Nursery
  • Baby care lounge
  • COVID-19 Vaccination
  • Power Charging Stations
  • Rapid Charger Machines
  • Workstations
  • Showers
  • Smoking areas
  • Meeting rooms
  • Meet and assist service
  • Privium Lounges
  • Lost and Found
  • Tax refund zone

Lost and found at Schiphol

While at the airport, you might find yourself in the situation of having lost a personal item you have lost after arrival to Schiphol. Luckily, your lost stuff can be recovered. Depending on your current location, perform the following actions in case of a loss.

1. If you are still at the airport

Please contact the nearest Schiphol lost and found desk and describe the item you have lost. It is possible that someone has already found it and handed it over to an employee. Lost and Found desks are available in the following locations:

  • Gelderplein shopping centre, between Arrivals Hall 1 and 2
  • Lounge 1, located near the B-pier, behind Starbucks Reserve
  • Holland Boulevard located between Piers E and F

2. If you are not at the airport

If you have questions, please call +31 20 333 0333 to contact the Lost and Found Desk. You can leave details about the lost item, and call back later to find out about the status of the search. If you think the item was lost on the plane, contact the airline operating the flight.

Amsterdam Schiphol Airport lounges

As part of Amsterdam Airport facilities, lounges provide a private setting with food, drinks, TV, WiFi, and other items for a comfortable stay. Find more information below or at AMS Airport Lounges.

Airline Lounges

Passengers have access to the following lounges:

  • British Airways Lounge
  • KLM Schengen and Non-Schengen Crown Lounge
  • Star Alliance Lounge

Individual lounges

All passengers (regardless of the airline they are flying with) can choose alternative lounges. These include:

  • Aspire Lounge 41 (non-Schengen) and 26 (Schengen)
  • Privium Club Lounge Departures, West and Express Lounges
  • Schiphol VIP Service Lounges

Schiphol Airport duty free

Passengers can enjoy outstanding shopping opportunities within all three terminals. However, the largest duty-free shops at Amsterdam Airport are available at Departure Hall 2. They sell mainly electronic consumer products, alcohol, cigarettes, and cosmetics. Also, you can buy stylish men's and women's clothing, flowers, perfumes, toys, sweets, traditional Dutch food/drinks, and travel accessories.

The prices at AMS Airport duty-free zone are quite reasonable - you will pay 10% less for a particular product than you would in other European cities, and 35% less in case of special offers. Also, you can take advantage of the free storage of purchased duty-free products. For example, if you bought something before leaving Schiphol, it’s possible to pick it up on your return, even outside of business hours. Free storage is available within 30 days.

Amsterdam Airport hotels

Sometimes, circumstances may force you to stay at Schiphol overnight. Per local requirements, you may sleep in the public area of the terminal during the night. However, you must be able to present your ID and boarding pass. Choose the Schiphol Airport hotel that is suitable for you among several options:

  • Mercure Hotel Schiphol Terminal

Located after security in Departures Hall 3 opposite the KLM lounge, this hotel offers 3-star service and everything you need for a comfortable stay. It accepts passengers with a passport and a flight ticket booked for the same or the next day.

  • YOTELAIR Amsterdam Schiphol

The hotel is situated after security in the main lobby and can be easily accessed from all gates. This is a perfect choice for passengers waiting for a connected flight, as you don't need a Netherlands visa to stay here.

Would you like more information about hotels in Schiphol and the surrounding area? Please go to our ‘Hotels’ page, or select the appropriate option from the following list.

Travel from Amsterdam Airport to city centre

Choose from a variety of options to get from Amsterdam Airport to the city. The fastest way is to catch a taxi. The trip takes 15-20 minutes and the cost is around 39. In terms of public transport in Amsterdam, a train is also a great option. A one-way ticket costs 5.40 per person, while it takes around 20 minutes to reach the downtown area. If travelling by bus, you’ll pay 5.40 per person, and the journey takes about 35 minutes.

Another option for transportation from Schiphol airport to Amsterdam is car hire. With a set of wheels at hand, you can travel at your own pace and enjoy the flexibility of your trip. Hiring an Economy vehicle costs from 19 per day, which is two times cheaper than a single taxi ride. If needed, visit Car Hire at Schiphol for booking, collection, and other related information.

It is a great idea to pick up a car in Amsterdam and explore Centrum. Surrounded by the beautiful “canal belt,” Centrum hosts the city's top attractions, including the Royal Palace, Dam Square, the Red Light District, and Anne Frank's House Museum.

Problems at Amsterdam Airport today

Labour shortages have led to some chaos, especially during times of high demand. Schiphol Airport queues, delays, and cancellations have become commonplace. To deal with the situation, AMS has introduced a limit on daily passenger movements since June 2022. As a result, travelling through this air hub has now become more comfortable and hassle-free.

Another issue that negatively affects the operation of the airport from time to time is the weather. The specificity of the local climate causes strong winds during the summer period. In turn, they create turbulent currents that sometimes make it dangerous for aircraft to land and take off. This is why Schiphol Airport delays and cancellations are also major problems travellers may face.

Despite some peculiarities, AMS is a safe and comfortable place to fly from. Thus, you can start planning your flight and trip with a sense of confidence and safety.

Cost of living in Amsterdam

Amsterdam is in the TOP-10 most expensive cities in Europe. Thus, if you travel through Amsterdam Airport, budgeting is a must. It will cost you an average of 1,563.10 to rent a 1-bedroom apartment in the city centre, while the estimated monthly costs per person are around 921.2. At the same time, a single meal in a cheap restaurant costs 15, and the price of a 0.33l bottle of beer averages 4.78.

Various items being priced fairly high makes travellers carefully plan their expenses. For your convenience, check out the average prices for food, drink, transportation, and accommodation in Amsterdam in the following catalogue.

Bottle of Wine, Mid-Range Price

from 5.2 EUR to 12.9 EUR

Average - 7.2 EUR

Domestic Beer, 0.5 liter Bottle

from 0.8 EUR to 2.1 EUR

Average - 1.3 EUR

Pack of Cigarettes

from 7.2 EUR to 9.3 EUR

Average - 8.3 EUR

Water, 1.5 liter Bottle

from 0.5 EUR to 1.6 EUR

Average - 0.9 EUR

One bedroom apartment outside of city centre

from 1031.9 EUR to 1617.8 EUR

Average - 1324.8 EUR

Cappuccino

from 2.1 EUR to 4.8 EUR

Average - 3.4 EUR

McMeal at McDonalds or Alternative Combo Meal

from 8.3 EUR to 10.3 EUR

Average - 8.8 EUR

Meal for 2 People, Mid-range Restaurant, Three-course

from 61.9 EUR to 123.8 EUR

Average - 78.4 EUR

Meal in Inexpensive Restaurant

from 10.3 EUR to 25.8 EUR

Average - 16.5 EUR

Cinema ticket, 1 Seat

from 11.4 EUR to 15.5 EUR

Average - 12.4 EUR

Tennis Court Rent, 1 Hour on Weekend

from 20.6 EUR to 37.3 EUR

Average - 29 EUR

Monthly Pass, Regular Price

from 92.9 EUR to 108.4 EUR

Average - 100.6 EUR

One-way Ticket, Local Transport

from 3.1 EUR to 4.1 EUR

Average - 3.3 EUR

Taxi, price for 1 hour Waiting, Normal Tariff

from 31 EUR to 61.9 EUR

Average - 45.4 EUR

Taxi Start, Normal Tariff

from 3.3 EUR to 8.3 EUR

Average - 5.2 EUR